Contact us

Our friendly staff are here to answer questions from students and their families about the QCE system.

Many of the queries we receive are about results and/or accessing learning accounts via the Student Portal. The FAQs below provide quick answers to common questions you may have:

• Student Portal FAQs
• Results FAQs

Submit an online query

For a speedy response use our contact form below.

Type of enquiry

Select an enquiry type *

• Help accessing Student Portal
• Questions about your Student Portal information and QCE

Help accessing QCE in Student portal

Given name/s * Please include your middle name

Family name *

Email *

Phone

Last school attended * Start typing your school's name and then select from the displayed options

Date of birth *

Day 12345678910111213141516171819202122232425262728293031 Month JanFebMarAprMayJunJulAugSepOctNovDec Year 19701971197219731974197519761977197819791980198119821983198419851986198719881989199019911992199319941995199619971998199920002001200220032004200520062007200820092010

Year 12 exit year *

---Please select---Pre-20202020202120222023202420252026

Do you know your LUI number? * If you don’t know your LUI, you will be asked to upload photo ID instead

-- Please select --YesNo

LUI number * Please enter 10 digit LUI number

Photo ID *

• Student ID
• Driver licence / learner licence
• Proof of age card
• Valid passport

Upload ID * File type must be in pdf, doc, docx, jpg, png or gif format.

Other information * Please provide details of your Student Portal access issue

Questions about your Student Portal information and QCE

Full name

Email *

Phone

Preferred contact method

• Email
• Phone

Best time to contact by phone

My question is *

Get in touch

The contact form above is the best way to contact us.

If you need to contact us directly, choose from the options below.

Student Portal access and login queries

• phone (07) 3864 0299
• email ClientServices@qcaa.qld.edu.au

QCE eligibility, results and other queries

• phone 1800 804 991
• email myQCE@qcaa.qld.edu.au

Our hours of operation are:
Monday – Friday, 8:30 am to 4:30 pm, excluding public holidays.